Help & Support

How can we help?

Most questions are answered below. If yours isn't, the email at the bottom is read by a real human.

Is PixelCore really free?

Anonymous uploads and basic share links are free, no signup required. Signing in (free) unlocks your wall, folders, custom URLs, password-protected shares, and the daily games.

What's the file size limit?

2 GB per file. Images go through Cloudflare Images (auto WebP/AVIF, edge caching). Videos go through Cloudflare Stream (HLS adaptive bitrate, instant playback). Everything else lands directly on R2 storage.

How long do uploads stay online?

Forever, unless you set an expiry on upload (1 hour / 24 hours / 7 days / 30 days). You can also delete any upload from your wall at any time.

Do you have a privacy mode?

Three modes per upload: Public (listed on Explore + your profile), Private (link-only, hidden from listings), and Anonymous (not attached to any account at all). All three support optional share passwords.

Can I use my own domain for share links?

Right now share links are pixelcore.com/p/<code>. Custom domains are on the roadmap.

How do I bulk-upload?

Drag a whole folder onto the upload zone on the home page. We auto-create matching folders on your wall and group the upload as a single album with a shared /s/<code> link.

Can I download a video from YouTube / Twitter / Instagram?

Yes. Sign in, paste the URL into the "Download from URL" panel on the home page. We use yt-dlp behind the scenes - works on 1800+ sites. The result lands on your wall like a normal upload.

Where can I report a bug or suggest a feature?

Email us at the address below, or open an issue on our GitHub.

Is there a public API?

Yes - signed in, every account has an API key. See the API docs for the full reference.

Direct support

Real human response within 24 hours.